KEY PURPOSE OF THE ROLE

As a Sales Associate, you'll have an incredible opportunity to work closely with our boutique team and gain exposure to all areas of our business. From retail sales and wholesale operations to customer service, marketing, events, and strategy, you'll be an integral part of our small but passionate team, making a significant impact and having input that truly matters. At Bremont, we pride ourselves on crafting beautifully engineered mechanical watches, and we're in the midst of a rapid growth phase. As we continue to expand our global presence, we are looking for an ambitious and dynamic Sales Associate to join our Melbourne boutique team and be a key player in the next phase of our brand's development. If you're passionate about luxury, enthusiastic about exceptional timepieces, and eager to be part of a brand in the spotlight of a global luxury industry, this is the opportunity for you. Embrace the chance to grow alongside us and play a vital role in shaping Bremont's future

KEY RESPONSIBILITIES

Sales & Client Development

• Achieve and exceed personal sales targets; support boutique-wide sales performance.

• Build meaningful client relationships through proactive outreach and CRM follow-up.

• Demonstrate expert watch knowledge and confidently guide clients through their purchase journey.

• Identify and convert sales opportunities including upselling and future sales appointments.

Client Experience & Brand Representation

• Deliver a warm, informative, and tailored client experience aligned to Bremont standards.

• Be an on-floor expert for Bremont’s story, values, and product innovations.

• Participate in boutique events and activations, supporting guest engagement and follow-up sales.

Operational Support

• Assist with stock handling, service watch intake, live chat, and client repairs.

• Maintain visual merchandising and boutique cleanliness to luxury standards.

PERSON SPECIFICATION

• Luxury retail or watch environment preferred

• Proactive customer service and communication skills

• Strong watch knowledge or demonstrable passion to learn deeply.

• An energetic team player who uplifts others and is committed to building something special.

• Ability to use CRM systems, basic word, excel, email

ROLE SPECIFIC BENEFITS

• Generous Holiday Entitlement – 25 days holiday plus bank holidays

• Life Assurance – Peace of mind with life cover at 3x your annual salary

• Family-Friendly Benefits – Enhanced Maternity and Paternity Leave to support you and your growing family.

• Celebrate Your Milestones – We recognise loyalty with outstanding length of service awards – including the chance to receive one of the iconic Bremont timepieces we’re so proud to create.

• Career Growth – Access tailored training programmes and clear development pathways to help you thrive.

• Exclusive Discounts – Significant permanent employee discounts on Bremont Watches, along with special 'Friends & Family' sales.

• Wellbeing Support – From confidential counselling to 24/7 financial and legal advice, we care about your mental, emotional, and financial wellbeing.

• Social Culture – From summer parties to seasonal gatherings, we host regular social events that bring everyone together.

• Give Back – We're proud to support team members who want to volunteer for good causes, with flexibility for approved time off.

WORKING ENVIRONMENT

• 9-5PM

• 5 days per week including weekends on rotation

• Onsite-292 Collins Street, Melbourne

• Working in a team of four

• Probation process 4 months standard

• Notice period – 1 month standard

INTERVIEW PROCESS

Stage 1

Telephone or video introduction with Boutique Manager to discuss application, interest in role, and suitability for the role.

Stage 2

Interview with Country Manager and HR via Teams.

Stage 3

Informal coffee with team to assess fit.

We are dedicated to creating an open and inclusive working environment, and this starts with our recruitment practices. We try to ensure that everybody who is interested in joining our team has equal opportunity and ability to start that journey with us. We intend to have flexible and accessible hiring practices and will make every attempt to adapt to your needs throughout. We welcome any requests for adjustments in our processes.